Frequently asked questions about Jamaican Care Packages
- Can I build my own Jamaican Care Package?
Yes, you may do so here.
- How long before I get my package?
The official timeline is (unless stated otherwise)
-> 1-2 business days for your package to be processed.
-> 8-12 business days from the shipped date to the US. (Canada and U.K. may be an additional couple days.)
- I'm not seeing products I want, what can I do?
- We introduce new products every other week, so stay tuned. We also recommend subscribing to our newsletter to be notified.
- Email us what we should add next - email@example.com
- Are the prices quoted in $USD?
Yes, however on your location, you can change to Canadian Dollar and U.K. Pound sterling.
- Do you ship to the United States?
- Yes, Jamaican Care Packages ships to all US states.
- The package is going to Canada do I have to pay Customs/Duty/Fees?
- Canadian Customs may charge Duty or Fees that would have to be covered by the receiver.
- Do you offer FREE shipping?
- Yes, standard shipping packages over $79 USD will get free shipping. Note this does not include Patty orders.
- Do you ship to the United Kingdom, Canada, Europe and Caribbean Islands.
Yes, during checkout select your country and then enter your full address.
- How long will it take to get my Jamaican Care Package?
- Orders may take 1-2 business days to be processed.
- Your shipping time will vary base on your location. Your estimated shipping time will shown during checkout.
- Does someone have to sign for my package?
DHL/USPS/EMS may require that someone signs for the package. They may not leave at your door. If someone doesn't sign, you may have to arrange for re-delivery or pick up at your post office.
- Do you sell patties?
- Yes, they go very fast. Place your order as you see them in stock to ensure you get. Order Jamaican Patties online
- Is this legit?
- 100%, we have many happy customers that love us. We may view some of their testimonials here.
- Can I talk to someone?
- Call us at (786) 755-0960 (Miami, USA) or 1-876-649-5168 (Kingston, Jamaica)