FAQs

Frequently asked questions about Jamaican Care Packages

    • Can I build my own Jamaican Care Package?
      • Yes, you may do so here

    • I'm not seeing products I want, what can I do?
      • We introduce new products every other week, so stay tuned. We also recommend subscribing to our newsletter to be notified. 

    • Are the prices quoted in $USD?
      • Yes.

    • Do you ship to the United States?
      • Yes, Jamaican Care Packages ships care packages to all US states. Shipping is FREE for orders $39 or more.

    • Is shipping over $39 free?
      • Yes, orders going to North America (U.S.A & Canada) and Jamaica are free if order is $39 or above.
    • Do you ship to the United Kingdom, Canada, Europe and Caribbean Islands.
      • Yes, we ship worldwide. During checkout select your country and then enter your full address.

    • How long will it take to get my Jamaican Care Package?
      • Shipping normally takes 10 days (sometimes sooner) from the shipped date, and you will receive a tracking number. For the US, USPS will be used.

    • Do you offer express shipping?
      • Yes, express orders will take 3-5 business days after shipped date.

    • Does someone have to sign for my package?
      • Yes, USPS requires that someone sign for the package. They will not leave at your door. If someone doesn't sign, you may have to arrange for re-delivery or pick up at your post office.

    • Do you sell patties?
      • Not at the moment, we are working on that :--)

    • Is this legit?
      • 100%, we have many happy customers that love us. We may view some of their testimonials here.

    • Can I talk to someone?
      • Sure, you give us a call at 1-876-388-5564 , we are also on Whatsapp.