Shipping and Refund Policy
Shipping
Please note that there is a 1-3 business days processing time for all packages.
We can ship to most addresses worldwide, however some countries have restrictions on some items eg.) Diary to Canada and such can't be shipped
Once the package is handed over to the specified carriers we have no control over the package. or how they are handled hence we pack with additional padding as best we can to avoid any damage during transit.
Shipping cost are no refundable once your package has been shipped.
Once the package is shipped, we are unable to cancel your order.
Receiving
Tracking showing
If your package is delayed, please contact USPS to file claim. Reminder, we are not responsible once your order is handed to our courier. However, we will do our best to accommodate you as a valued JCP customer.
Note: and we do not offer refunds on perishables
Tracking showing delivered, if I didn't get it
We have seen this a few times before, normally it's one of the below: